Privacy Policy

Last updated: [24/07/2026]

This Privacy Policy explains how [Fremlaz — Consulbuild di Vecchiato. Edoardo] ("Fremlaz," "we," "us," or "our") collects, uses, and shares your personal information when you visit or make a purchase from fremlaz.com (the "Site"). By using the Site, you agree to this policy.

1. Who we are

Fremlaz is the data controller responsible for your personal information. Questions? Contact us at [shopfremlaz@gmail.com].

2. Information we collect

Information you give us: your name, email address, phone number, billing and shipping address, order details, and payment information when you place an order, create an account, contact us, or sign up for our emails.

Information we collect automatically: when you browse the Site we automatically collect information about your device and activity — including your IP address, browser and device type, pages viewed, and how you interact with the Site — using cookies and similar technologies (see Section 5).

Payment information: payments are handled by our payment providers. We do not store your full card details on our servers.

3. How we use your information

• To process, fulfill, and deliver your orders, and send order and shipping updates;
• To provide customer support and respond to your requests;
• To send marketing communications (where you've opted in or as permitted by law) and show you relevant ads;
• To operate, maintain, improve, and secure the Site;
• To detect and prevent fraud; and
• To comply with our legal obligations and enforce our terms.

4. Legal bases for processing (EEA/UK visitors)

If you are in the European Economic Area or the United Kingdom, we process your personal information to perform our contract with you (e.g., to fulfill your order); for our legitimate interests (to run, improve, secure, and market our business); with your consent (e.g., certain cookies and marketing); and to comply with a legal obligation. You may withdraw consent at any time.

5. Cookies and tracking technologies

We use cookies and similar technologies to run the Site, remember your preferences, analyze traffic, and measure and improve our advertising. This includes analytics and advertising tools such as the Meta (Facebook) Pixel and similar technologies, which help us understand how our ads perform and show you relevant products. You can control cookies through your browser and, where available, our cookie banner. Disabling some cookies may affect how the Site works.

6. How we share your information

We do not sell your personal information for money. We share it only with trusted parties that help us run our business, including:

• Our e-commerce platform (Shopify), which hosts the Site and processes orders;
• Payment processors, to securely process payments;
• Order fulfillment partners and product suppliers, to pick, pack, and ship your order (we share the name and address needed to deliver it);
• Shipping and order-tracking providers, including carriers and tracking services (e.g., 17TRACK), so you can follow your delivery;
• Analytics and advertising partners such as Meta and Google, to measure and improve our Site and ads;
• Advisors and authorities, where required to comply with the law, respond to legal requests, or protect our rights; and
• A successor entity, in a merger, acquisition, or sale of assets.

Some partners use your information to deliver targeted advertising. Depending on where you live, this may count as "sharing" or a "sale" of personal information under laws such as the California Consumer Privacy Act — you can opt out as described in Section 10.

7. International data transfers

We operate internationally, and your information may be processed in countries outside your own, including the United States, which may have different data-protection laws. Where we transfer personal information out of the EEA or UK, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses.

8. Data retention

We keep your personal information for as long as needed to provide our services, fulfill the purposes in this policy, and meet our legal, tax, and accounting obligations. When it is no longer needed, we delete or anonymize it.

9. Data security

We use reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Your rights

EEA/UK residents: you have the right to access, correct, delete, or receive a copy of your personal information; to restrict or object to certain processing; and to withdraw consent. You may also lodge a complaint with your local data-protection authority.

California residents: you have the right to know what personal information we collect and how we use and share it; to request deletion or correction; and to opt out of the "sale" or "sharing" of your personal information for targeted advertising. We will not discriminate against you for exercising these rights.

To exercise any right, contact us at [shopfremlaz@gmail.com]. We may need to verify your identity first.

11. Children's privacy

The Site is not intended for children, and we do not knowingly collect personal information from anyone under 16. If you believe a child has provided us information, contact us and we will delete it.

12. Third-party links

The Site may link to sites we do not operate. We are not responsible for their privacy practices and encourage you to read their policies.

13. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above and, where appropriate, notify you.

14. Contact us

[Fremlaz — Consulbuild di Vecchiato Edoardo]
Email: [shopfremlaz@gmail.com]